Privacy Policy

Last updated: 11 July 2025

Caroline Sharley Limited T/A Giggling Grape (“we”, “our”, “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect any personal information you provide when using our website: https://gigglinggrape.com.

  1. Who We Are

Company Name: Caroline Sharley Limited T/A Giggling Grape
Registered Address: Leyton House, Fore Street, Castle Cary, BA7 7BQ
Email: caroline@gigglinggrape.com
Website: https://gigglinggrape.com

  1. What Information We Collect

We may collect the following information:

  • Contact Form: Your name, email address, phone number, and any message you send us.
  • Website Usage Data: Through Google Analytics, we collect anonymised data about how visitors use our site (e.g. pages visited, time spent, device and browser information).
  1. How We Use Your Information

We use your information to:

  • Respond to enquiries sent via our contact form.
  • Improve the performance, content, and usability of our website.
  • Monitor website traffic and usage patterns via Google Analytics.
  1. Google Analytics

We use Google Analytics to understand how visitors interact with our website. Google Analytics collects anonymised information, including IP addresses (anonymised), browser types, and pages visited.

To opt out of Google Analytics tracking, you can install the Google Analytics opt-out browser add-on:
https://tools.google.com/dlpage/gaoptout

  1. Sharing Your Data

We do not sell, rent, or share your personal data with third parties for marketing or commercial purposes.

  1. Data Security

We take appropriate technical and organisational measures to protect your personal information against unauthorised access, disclosure, or misuse.

  1. Your Rights

Under the UK GDPR and Data Protection Act 2018, you have the right to:

  • Access the personal data we hold about you
  • Request correction or deletion of your data
  • Object to or restrict our use of your data

To exercise any of these rights, please contact us at:
caroline@gigglinggrape.com

  1. Changes to This Policy

We may update this Privacy Policy occasionally. Any changes will be posted on this page with the updated date.